We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
ApexCars.Net is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
What Our Customers Are Saying:
4.9 out of 5 stars
I had very good service from the repair shop. Their service Manager Mr Omar Ansari listened to my repair request and the technician did efficient repair. Highly recommend the shop for any body looking for honest estimate and quick turn around.
Awesome Service.... this place goes above and beyond with service and they explain to you the issues along with resolution. Customer Service big time Kudos to The entire crew was helpful... 5 stars and special shout out to Jessica you are an awesome representation of what service should be. If you’re looking for reliable folks to work on your car this is the place.
I just want everyone to know how amazing this place is. My husband & I bought a car from here a couple years ago. We did purchase warranty with the car. It never had any problems (just normal wear & tear) like any normal car. I had broken down with two kids in the car today & let me tell you how stressful that is! I called Apex & they took care of everything for me & are now getting it to their shop to get it looked at, totally took a huge weight off my shoulders. Their customer service is absolutely outstanding & you can definitely tell they are honest & are in the best interest of their customers. Would definitely recommend buying your car from Apex! Five stars hands down!... More
We had a great experience with the service department as well as my purchase of my 2015 Tesla from a great sales department.
Omar (manager) in the service department really does go above and beyond for anyone who brings their car to him. I’ve had a few complications with my car since I got it and he covered every aspect of why certain things were happening with my car. He even approved work to be done outside of his service department at a competitors service department with my third party warranty because he wanted me to be able to safely drive back so he can inspect the car and give me honest answers. Everyone knows how service departments upsell on things you don’t really need done but he is the complete opposite. He knows that honesty is what will bring the loyalty of his customers back. He even told me when things that other competitors were saying didn’t seem right or didn’t make sense and corrected it. All my servicing will be done by Apex because of the honesty and commitment they have shown to me in the service department. Thank you again Omar for everything! You’ve truly made a difficult situation a lot easier.... More
Great staff, very helpful, got my first 2 cars from here. I strongly recommend
Arranged an appointment for a oil change with Omar (Service Manager) and was given an appointment promptly. Jessica followed up with a text confirming my slotted appointment time. When I arrived at the Service department I was met with a smile and a welcoming vibe from the entire staff. They notified me that they have a service special $49.99 oil change which includes the replacement of wiper blades and rotating of tires. I was pleasantly surprised. In conclusion I loved the professionalism, value and warmness of the staff at Apex.( 2001 Toyota Tacoma)... More
My name is Thomas I have taken my 2013 Dodge Dart to ApexCars in Fremont several times now and I'm so happy I found this place. I'm so thankful to Omar for all he has done helping me with repairs on my car. Omar is very knowledgeable about cars and is very caring and friendly. I had my timing belt replaced and got a new water pump and recently had a new splash Guard installed.
Also i had my front brakes and rotors installed here. As long as as I live in the area I will keep coming back for future repairs and maintenance.... More
We're back again...that's because when you have such a great experience, you want to repeat it when the need arises. In this case, we were in need of another vehicle and looked on-line to see what APEX had in their inventory.
Sure enough, found something that we thought would work and contacted the dealership--in particular Gary, the owner. He very happily put the car "on hold" as we told him we'd be down in a couple of hours. We arrived and he could not have been nicer--and the dealership and it's people could not have better. Amazing customer service!
So, I think we're now at our 4th car with APEX and with each experience, it only gets better, if that's even possible. Honesty, integrity, cleanliness and fair pricing. Plus super efficient. That's our experience at APEX and trust it will be yours too.... More
I had an amazing hassle free car buying experience at Apex! My Sales Consultant Greg paid attention to my needs and brought out a well cared for beauty with low miles which I REALLY enjoy driving. I felt comfortable being there immediately.
Dennis the GM and the Finance Manager helped tie it all together! They make a great team. I'm very happy with my experience at this dealership and with my new car!