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6 Reviews
4.9 out of 5 stars
Showing 4-star reviews / Show all reviews
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Kishore Kumar J., Belmont, CA 17 Aug 2017
Bought a Nissan leaf Recently the salesman was nice and courteous Overall a Nice Experience Why I reduced 1 Star .1)After we decided to go ahead with a purchase We were told that the car comes with only 1 key :-( which is a bummer the new spare key costs 350$ in Hayward Nissan which is expensive. My... previous spare key are at most 150$ but this one is significant and it is NOT practical to drive a car with one key.2)After Driving home i Noticed that it is Missing the Floor mat which again costed me 115$.Regular 17 $ mat doesn't Fit because it has a hook on the floor to hold them basically the car Price increased by 370$.Overall i am happy with there service. Show more
4 rate
Yelp
Stephanie C., Shingle Springs, CA 10 Apr 2017
To start off, they are a very pet friendly dealership. When I went down to get a car, I brought my dogs and they invited my dogs in and provided us and our dogs with water. Edmund was very friendly and accommodating. The car was exactly as how it was advertised. They negotiated a lower price for a Y...elp review, so don't expect negotiations on the prices they advertise. Jun was also friendly and helped us find a local place to eat because we didn't know the area. The only complaint I really have is that there were the original plates in the trunk that went with the car, but they removed them without telling me after I payed for the car. Not realizing they took the plates out of the trunk until I got home, I called them the next day and they refused to send me the original plates, a little shady Show more
4 rate
Yelp
Karume R., Dublin, CA 05 Dec 2015
Was looking for a 08-09 Lexus IS 350 with semi low miles. Saw one on Apex's website so went and test drove it. Ran nicely and had very low miles for an 08...39,000, was clean, brand new tires, Potenzas. Robert was the salesman that helped me, and he was helpful and honest, which was refreshing. Apex... was somewhat willing to work with me on getting the price down, and getting payments around where I wanted. Yong was also helpful with trying to find me a good interest rate and was very nice and sweet. I took to my mechanic and he verified the car was in great condition which is what Apex was telling me. I've had it for about 2 months now, and it's still running like new, with no problems. Show more
4 rate
Yelp
Mark S., Berkeley, CA 20 Apr 2015
Had been looking for a slightly used Jeep Wrangler for quite some time. Found a nice 2012 Sahara with 23K miles. A bit wary going to a used car dealership with images of a half acre lot with a wood shack & a guy in a plaid suit, like along San Pablo Avenue in my neighborhood. Drove to Fremont to che...ck it out & man was I impressed. As nice as any new car dealership, actually previously a Chevy dealership. The folks there are fair & passionate about what they're doing. I feel I got a decent price. Only 4 stars (wanted to give it 4.5 stars but unable to) due to the heavy handed pitch on the extended service agreement, which I fell for. But one has 60 days to cancel the Agreement. Reading the Agreement, uncomfortable with small print stating "under normal road conditions". It's a JEEP!!! I have no plans to stay on "normal roads".An overall great experience & so far I love my Jeep! Show more
4 rate
Yelp
Rosie G., Manhattan, NY 25 Jan 2015
I purchased a car from Apex back in Nov of 2014. I was busy with the holidays and didn't have a chance up until now to post a review.Coming from NYC I was not familiar with the dealership practices of CA, i.e. I decided on a car and as I was negotiating with the financier other people were allowed t...o test drive my car. In NYC this is not allowed until your no longer in negotiations.However, everyone at Apex was helpful, most of all I was focused on a price point and they reduced their price to meet my budget. In the end I walked away with a great car a BMW 3 Series, at a lower interest rate then I expected. I recently took the car to a BMW dealership to have an oil change and the car is in mint condition. No major surprises!The staff are friendly and knowledgeable, and you don't feel pressured. I've purchased several cars, and I must say that this experience is at the top of my list.Thank you for giving me a great car at a reasonable price! If you want great customer service and a dealership that really listens to their customers needs and concerns then this is the place for you. Show more
4 rate
Yelp
Derek S., Fremont, CA 24 Oct 2014
I went to Apex cars in Fremont to looking to purchase either a car or a truck. I was unsure of what vehicle I wanted. The sales staff was friendly enough so I decided to get the vehicle from this lot. The sales staff told me the typical lines, about how they back the product they sale and we're a di...fferent kind of used car dealership. They told me all of the cars are inspected and are the best of the lot at the auctions. And again told me they back the vehicles they sell.  I ended up purchasing a 2006 F 150 with 100,000 miles. I test drove the vehicle and it seemed to run fine. I only test drove it for about four miles. The next day I drove it to work and the rear end started whining after about ten miles of freeway driving. I took the truck back to Apex They  told me they would have  a Tech look at it.  The Tech couldn't find any issues. I was told the rear end fluid was changed. The rear end whining continued.  I was able to get one of the staff to ride with me. He heard the noise and told me it would be handled. Nothing was done. Their Tech looked at the bearings and said they were fine. I know they didn't drive the truck because the mile didn't change. I took my truck to a shop and they told me the ring and pinion were going bad and needed to be replaced. I was contacted by Gary from Apex. After a few brief conversations and me providing him with an invoice from Fremont Wheel and Brake he agreed to pay half of the repair.  Apex really stepped up to the plate and made me satisfied with my purchase from them. Because of this type of customer service I would recommend this dealership. Show more
4 rate
Yelp
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